Galit: I didn’t have time to write back to you before but now I´m going to send you our comments, of behalf of the whole group.
In general the trip was awesome and exceeded our expectations.
Transportation was excellent, the driver Osvaldo was very friendly and the bus clean and comfortable.
Lodging, even though we know we hadn´t booked luxury resorts, the quality was as expected
Adventure: all of them were excellent, Sky Tram and Canopy with great facilities and a high level rafting with beautiful routs.
Food and beverages were great.
The attention to setbacks exceeded our expectations, there were only two minor issues but the response from you or your agency was excellent and resolved them immediately.
Although the tour in San José wasn’t attractive for us at first but obligatory to do, it exceeded our expectations as well. The young owner of the company was attentive and accessible, and he was also flexible about time and places we visited.
Thank you for your service, Gerardo Montoya, Mexico